Shipping policy

Shipping Zone

We currently only ship within the contiguous United States. At this time, we are unable to ship to P.O. boxes, APO/FPO addresses, and international addresses.

Shipping Carriers

We use FedEx or USPS to deliver our products to your door. Please ensure you input the correct address when completing your order to avoid delays.

Shipping Costs

Orders over $99: FREE shipping.

Orders under $99: Flat shipping fee of $9.90.

Sales Tax

Your order may be subject to sales taxes based on your local regulations. These charges are determined by your local tax authority and are your responsibility.

Shipment Processing

Orders are processed, verified, quality checked, and packaged within 1-3 business days.

During high order volumes, shipments may be delayed by a few days. Please allow additional transit time for delivery.

Significant delays will be communicated via email.

Holiday Shipping

Shipping companies experience high volumes during holidays, leading to potential delays. We will notify you via email if there are significant delays in your shipment.

Delivery Time

Orders are typically delivered within 5-9 business days from our warehouse in California, depending on your location.

Order Tracking

You will receive an email with tracking information once your order is shipped.

You can also track your order in your account under Order History.

Tracking information may take up to 24 hours to update.

Questions and Assistance

If you have any questions or concerns about your order, please contact us at . Thank you for shopping with ROBOTAILPETS.COM!

Let customers speak for us

from 147 reviews

Suppperrrr

Zdravko Ocvirk

04/18/2025

Archived UCAT C10 - SMARTE KATZENTRUM

Reduces Smell Effectively🐈‍⬛

This is a six-pack of granules for cat litter tray odour reduction. Mix one packet of granules in litter when you change it. You can see whether you've mixed these in evenly very easily because of their bright purple colour speckled through the main litter. It doesn't interfere with the clumping of our cat's litter but I haven't tried it with non-clumping.It seems to be pretty effective at keeping down the odour of cat urine and his other waste and does not interfere with his use of the tray.We've tried other deodorising products before, but this is by far the best one.

D. Clarke

04/01/2025

EZSKUUP Cat Litter Deodorizer, Unscented Litter Odour Eliminator, Effectively Eliminate Urine&Feces Odour, 0.44 lb x 6 Packs

Necessario

Perfetto. Il gatto non fa più la pipì fuori dalla lettiera. Prezzo oneroso ma acquisto quasi obbligatorio.

Eleonora biasiolo

03/31/2025

My love changed after having this magic thing. No more smelly scooping and my cat is loving it so much. The litter was delivered within 3 days ⭐️ ⭐️ ⭐️

Jena Zulauf

03/26/2025

UBPET C20 Smart Cat Litter Box

tolles Produkt, etwas teuer

Wir waren mit dem Katzenstreu sehr zufrieden, auch wenn es relativ teuer ist. Die Verpackung besteht aus zwei Tüten – eine für das Katzenstreu und eine für das Aromastreu.Das Streu klumpt sehr gut, die Klumpen sind einfach zum herausnehmen und kleben nicht am Boden fest. Zudem bindet es Gerüche sehr gut.Das Produkt ist wirklich gut, ob es einem dieser Preis wert ist oder man nach einer günstigeren Alternative sucht, muss jeder für sich entscheiden.

Grinch

03/25/2025

EZSKUUP Non-stick Ultra Clumping Cassava & Tofu Cat Litter

very good product.

Berio

my cat enjoys

very good product. my cat enjoys it and still doesn't understand where it all goes...

UBPET C10 PRO Smart Cat Litter Box

Perfektes Katzenstreu

Dieses Katzenstreu ist ideal für meine automatische Katzentoilette! Es klumpt sehr gut, bleibt absolut nicht am Boden oder an den Pfoten haften, was die Reinigung enorm erleichtert. Zudem ist es nahezu staubfrei und bindet Gerüche hervorragend. Meine Katze hat es sofort angenommen, und seitdem bleibt die Katzentoilette sauber und frisch. Klare Kaufempfehlung für alle, die eine selbstreinigende Katzentoilette nutzen!

Michael Preisner

03/24/2025

It actually works!

This is a six-pack of odour-control granules for cat litter trays. Simply mix one sachet of granules in with the litter, one sachet is enough for one litter tray's worth. As the granules are bright purple you can see when you've mixed it n properly (see my photo). The granules themselves are odourless.We have an indoor cat who isn't always the best at burying his poop. After having used this for a while my feedback is that the cat had absolutely no problems, it didn't put him off using the litter tray and didn't adversely affect the clumping properties of the cat litter. I was also pleasantly surprised at the fact that it did indeed stop any cat poop or pee odours.I recommend this odour eliminator, unlike others we have tried, this one really does work!

Gaia

03/15/2025

My cat loves using this automatic toilet. Although there were some minor problems during use, the customer service was still very patience in helping me solve the problems. But it is not recommended to use crystal sand.

Bridgette Boyer

No smell

The pack of cat litter is enough for filling cat toilet once. There is no smell. It manages to absorb smell from poo and pee completely for a week. On the second week I could smell light pee smell while cleaning the toilet. It’s almost dust free. And after absorbing pee it changes color to light yellow. And these yellow balls very easy to scoop away.

SELBSTGEKAUFT

03/14/2025

Verdammt gut

Dass es Unterschiede bei der Qualität von Katzenstreu gibt, ist klar, aber dass sich ein Streu so sehr von anderen abheben kann, hätte ich niemals gedacht. Riecht nach absolut nichts, sieht durch die duftneutralisierenden lila Perlen super hübsch aus und verspricht wirklich, was es hält. Urin klebt wirklich absolut nicht am Boden den Katzenklos fest und der Klumpen hält wirklich bombenfest und fällt kein bisschen auseinander, wenn man ihn rausholen möchte.Der Preis ist natürlich knackig, aber die Qualität wirklich herausragend gut.

Viola

03/12/2025

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